Hours:             Varies

Status:            Full Time

Reports to:     HRT Supervisor

Purpose:

Under the direct supervision of the HRT Supervisor, this position provides outreach and supportive services to the homeless/chronically homeless, living in places not meant for human habitation.

Duties, Functions, and Responsibilities:

1. Providing crisis intervention that promotes wellness and recovery.
2. Assist clients with accessing community resources and support.
3. To provide follow up services to clients who have been encountered, and to provide transportation to those who have accepted services.
4. Provide peer to peer counseling and support.
5. Facilitate a peer support group.
6. Encourage households to engage and connect in services.
7. Maintain accurate documentation of services provided to clients, in real time data, into HMIS.
8. Participate in multi-agency, multidisciplinary teams to report and review client progress.
9. Be able to work in remote areas; i.e. encampments and areas not meant for human habitation.
10. Keep open communication between MCIT Supervisor and Team Leader.

Knowledge, Skills, and Abilities:

1. Knowledge of local social service agencies and programs, as they pertain to the local homeless population.
2. Communicate effectively with persons from a variety of social, cultural, and economic backgrounds, and possess a demonstrated understanding and sensitivity to culturally diverse populations.
3. Effective written, verbal, and listening skills.  Independently initiates and responds to correspondence.
4. Ability to maintain order and exercise appropriate judgment in crisis situations.
5. Is flexible and can quickly adjust to shifting priorities.
6. Establish and maintain cooperative working relationships with clients, fellow employees, other agencies, and the general public.
7. Organize work schedule, and effectively budget time.
8. Understand and follow all agency policies and procedures.
9. General computer knowledge; Ability to use Microsoft Office software.
10. Knowledge of applicable statutes, ordinances, and codes.
11. Knowledge of social service work, interviewing/referral techniques.
12. Experience and understanding of homeless client issues.
13. Understand and follow complex instructions and procedures.  Analyze situations accurately and adopt an effective course of action.
14. Ability to work flexible hours, as required by client case load.

Qualifications, Education, and/or Equivalent Experience:

1. Must have High School Diploma/GED
2. Must have been diagnosed with or lived with a mental health experience.
3. At least six (6) months experience working with the homeless population.
4. Must be able to pass a background check and pre-employment drug screening.  Random drug testing is performed.
5. Must have a valid NV driver’s license and clear driving record.  Driver History Reports are required to be submitted on a quarterly basis.

Working Conditions:

Work is performed in the community, regardless of weather conditions, and in an office environment.  Work is performed by conducting well-checks, transporting clients to/from appointments, and may be subject to sitting, standing, walking, bending, squatting, lifting, pushing or pulling, and simple grasping, for extended periods of time.  Outreach work is performed in tunnels (storm drains) and desert conditions (dirt fields), regardless of weather conditions.